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Health Ombudsman v Heath[2024] QCAT 531

Health Ombudsman v Heath[2024] QCAT 531

QUEENSLAND CIVIL AND ADMINISTRATIVE TRIBUNAL

CITATION:

Health Ombudsman v Heath [2024] QCAT 531

PARTIES:

Health Ombudsman

(applicant)

v

Richard John Heath

(respondent)

APPLICATION NO:

OCR 168 of 2021

MATTER TYPE:

Occupational regulation matters

DELIVERED ON:

20 December 2024

HEARING DATE:

On the papers

HEARD AT:

Brisbane

DECISION OF:

Judicial Member Robertson

Assisted by:

Professor S Brun, Medical Practitioner Panel Member

Dr J Cavanagh, Medical Practitioner Panel Member

Mr P Davies CBE, Public Panel Member

ORDERS:

The Tribunal orders that:

  1. Pursuant to s 66(1) of the Queensland Civil and Administrative Tribunal Act 2009 (Qld), publication of:
    1. the contents of a document or other thing filed in or produced to the Tribunal;
    2. evidence given before the Tribunal; and
    3. any order made or reasons given by the Tribunal;

is prohibited to the extent that it could identify or lead to the identification of the patient the subject of the referral, save as provided for by the terms of this order and save as is necessary for the parties to engage in and progress these proceedings or any appeal or review arising from these proceedings, and for the applicant to provide information to the Australian Health Practitioner Regulation Agency or National Board in the exercise of the Health Ombudsman’s statutory functions under the Health Ombudsman Act 2013 (Qld).

  1. Any material affected by the non-publication order shall not be copied or inspected without an order of the Tribunal, except by:
    1. a judicial member;
    2. a tribunal member;
    3. an associate to a judicial officer or tribunal member appointed under relevant legislation;
    4. any assessor appointed to assist the Tribunal;
    5. any judicial officer, court staff or associate dealing with any appeal or review arising from these proceedings; or
    6. the parties to these proceedings or any appeal or review arising from these proceedings.

It is the decision of the Tribunal that:

  1. The conduct of the respondent constitutes professional misconduct.
  1. The respondent is reprimanded.
  2. The respondent must pay a fine of $10,000.00 to the Health Ombudsman within 14 months from the date of this order.
  3. No order as to costs.

CATCHWORDS:

PROFESSIONS AND TRADES – HEALTH CARE PROFESSIONALS – MEDICAL PRACTITIONERS – DISCIPLINARY PROCEEDINGS – PROFESSIONAL MISCONDUCT – where the respondent is subject to a disciplinary referral for breach of conditions imposed on his registration – where the matter proceeds by way of agreement – whether the characterisation and sanction sought is appropriate

Health Ombudsman Act 2013 (Qld)

Health Practitioner Regulation National Law (Queensland)

Queensland Civil and Administrative Tribunal Act 2009 (Qld)

Craig v Medical Board of South Australia (2001) 79 SASR 545

Fittock v Legal Profession Conduct Commissioner (No 2) (2015) 124 SASR 300

Health Care Complaints Commission v Harvey [2017] NSWCATOD 175

Health Ombudsman v Heath; Medical Board of Australia v Heath [2024] QCAT 303

Medical Board of Australia v CQW (Review and Regulation) [2021] VCAT 346

Medical Board of Australia v Dodds [2024] QCAT 68

Medical Board of Australia v Duggirala [2015] QCAT 557

Medical Board of Australia v Griffiths (Review and Regulation) [2017] VCAT 822

Medical Board of Australia v House [2020] QCAT 336

Medical Board of Australia v Pepulani [2021] WASAT 128

Nursing and Midwifery Board of Australia v Fisher (Review and Regulation) [2018] VCAT 1340

Peeke v Medical Board of Victoria [1994] VicSC 7

APPEARANCES & REPRESENTATION:

This matter was heard and determined on the papers pursuant to s 32 of the Queensland Civil and Administrative Tribunal Act 2009 (Qld)

Applicant:

N J Townsend, legal officer of the Office of the Health Ombudsman

Respondent:

J R Jones instructed by Moray & Agnew Lawyers (until 20 August 2024) and HWL Ebsworth Lawyers (from 20 August 2024)

REASONS FOR DECISION

  1. [1]
    This matter was heard in sequence with a referral by the Medical Board of Australia (Board) against the respondent (proceeding number OCR 90 of 2022) (Board matter), on 24 July 2024.  I delivered judgment in the Board matter on 21 August 2024, indicating that the Health Ombudsman (HO) and Dr Heath had reached agreement in respect of the facts, characterisation and sanction in this referral, but sought to amend their agreed position on sanction, dependent on the outcome of the Board matter.[1]  The parties maintain their agreement, save as to the length of time sought for the respondent to comply with the sanction.[2]

What is agreed in this referral?

  1. [2]
    This referral relates to the respondent’s conduct on a single occasion on 21 September 2020, when he treated a patient in a clinical setting, in breach of a condition which was then on his registration that he was “not to practice in any General Practice role requiring direct or indirect clinical patient contact”.  The respondent was aware of the condition on his registration and that he was required to only use his professional knowledge in a non-clinical capacity.  The respondent is, and was at the relevant time, an experienced medical practitioner, having held registration with the Board since 20 October 1988.
  2. [3]
    The patient attended the respondent’s practice on this date with a nail bed injury and the respondent:
    1. applied a tourniquet to the patient’s injured finger;
    2. gave the patient injections of local anaesthetic to numb the finger; and
    3. directed the practice nurse to apply silver nitrate to the nail bed injury.
  3. [4]
    The respondent admits his conduct and that it constitutes professional misconduct, in that, it is “conduct that is substantially below the standard expected of a registered health practitioner of an equivalent level of training or experience”.[3]
  4. [5]
    The parties have also agreed the appropriate sanction that the respondent:
    1. is reprimanded;[4] and
    2. must pay a fine of $10,000 to the HO within 14 months of the date of the Tribunal’s order.[5]
  5. [6]
    The parties also agree that there be no order as to costs.
  6. [7]
    Notwithstanding the parties’ agreement, it is a matter for the Tribunal to exercise its independent discretion to determine the appropriate characterisation and sanction.

Characterisation

  1. [8]
    In this matter, the respondent is a medical practitioner with over thirty years’ experience.  The public and other medical practitioners would expect such an experienced practitioner to understand the importance of compliance with conditions on his registration and not to knowingly disregard them.[6]  I have also been referred to a body of authority which indicates that it would be odd not to regard a breach of conditions as professional misconduct.[7] 
  2. [9]
    Accordingly, I am satisfied that the respondent’s conduct constitutes professional misconduct.

Sanction

  1. [10]
    Turning to sanction, it is important to remember that the purpose of disciplinary proceedings is protective and not punitive in nature.  A sanction may seek to achieve one or more of the following purposes:[8]
    1. the maintenance of standards of practitioners in the health profession;
    2. the denunciation of inappropriate conduct by the relevant regulatory body and ;
    3. personal and general deterrence;
    4. the protection of the public; and
    5. the protection of the public confidence in the safety of services provided by registered health practitioners.
  2. [11]
    In determining the appropriateness of a particular sanction, I may consider:[9]
    1. the nature and seriousness of the conduct;
    2. whether the practitioner acknowledges culpability and any evidence of insight, contrition or remorse;
    3. the practitioner’s professional and disciplinary history;
    4. evidence of character;
    5. evidence of rehabilitation;
    6. any delay between the conduct, investigation, and the conclusion of proceedings in the Tribunal; and
    7. any other mitigating factors.
  3. [12]
    The respondent’s conduct in breaching the conditions on his registration are objectively serious, however, in the respondent’s favour is his full admissions as to conduct and cooperation with the HO in the disciplinary referral.
  4. [13]
    The respondent has a complicated disciplinary history.  The relevant features are that he has been subject to conditions on his registration (prior to this referral) on 3 June 2019 and 18 May 2020.  Both sets of conditions were breached by the respondent, the latter breach being the subject of this referral.
  5. [14]
    The parties submit, and I accept, that the respondent has insight into his conduct and has ameliorated the risk of engaging in the same conduct in future.  Particular reference is made to the respondent’s affidavit filed 6 November 2023 in which he deposes that:

… the treatment that I provided to the Patient was in contravention of the condition on my registration not to practise.

My response was intuitive and based on more than three decades in practice.  Whilst I was there purely in an administrative role, my professional training took over.

I fully acknowledge that the Patient should have been left to the care of the nurse and attending General Practitioner, Dr Whelan. In my view, it would not have been appropriate to refer an unaccompanied, distressed patient to the local Hospital.

I discussed the event with my staff, and doctors, reflected on the process and subsequently (while the condition was in place), I only attended my/the Medical Centre when it was closed.[10]

  1. [15]
    Notwithstanding this insight, remorse, and the respondent’s efforts to avoid recidivism in the same manner, I accept the submission that personal deterrence is a large consideration in this matter.  This is because of the respondent’s repeated breaches of conditions in the past.  I also accept that the public and the medical profession at large must be reminded that the breach of conditions by practitioners is serious and intolerable and that adverse consequences will follow for such conduct.
  2. [16]
    Whilst each case turns to be decided on its own facts, the parties have referred to comparative cases as “yardsticks”.  These cases are:
    1. Medical Board of Australia v Duggirala;[11]
    2. Medical Board of Australia v House;[12] and
    3. Medical Board of Australia v Pepulani.[13]
  3. [17]
    Each of the cases provided involved breaches of conditions, however, the breaches in each were far more significant than in the present case.  The sanction in each was, as is reflective of their more serious nature, far more onerous than is submitted for in this referral.  I do not derive assistance from the comparatives in respect of the appropriate sanction.
  4. [18]
    I am cognisant that a reprimand is not a trivial penalty and carries with it the potential for serious adverse implications for a professional person.[14] 
  5. [19]
    In balancing the above considerations, I am satisfied that a reprimand is appropriate in this matter, and that it is appropriate for the respondent to be fined $10,000.

Non-publication order

  1. [20]
    The parties jointly submit for the Tribunal to make a non-publication order restricting the publication of the name of the patient involved in the matter.  Patient information is properly considered information which is confidential, satisfying s 66(2)(d) of the Queensland Civil and Administrative Tribunal Act 2009 (Qld) (QCAT Act).  Accordingly, I consider it appropriate to exercise my discretion to make such an order and will do so.

Orders

  1. [21]
    The Tribunal orders that:
  1. Pursuant to s 66(1) of the Queensland Civil and Administrative Tribunal Act 2009 (Qld), publication of:
    1. the contents of a document or other thing filed in or produced to the Tribunal;
    2. evidence given before the Tribunal; and
    3. any order made or reasons given by the Tribunal;

is prohibited to the extent that it could identify or lead to the identification of the patient the subject of the referral, save as provided for by the terms of this order and save as is necessary for the parties to engage in and progress these proceedings or any appeal or review arising from these proceedings, and for the applicant to provide information to the Australian Health Practitioner Regulation Agency or National Board in the exercise of the Health Ombudsman’s statutory functions under the Health Ombudsman Act 2013 (Qld).

  1. Any material affected by the non-publication order shall not be copied or inspected without an order of the Tribunal, except by:
    1. a judicial member;
    2. a tribunal member;
    3. an associate to a judicial officer or tribunal member appointed under relevant legislation;
    4. any assessor appointed to assist the Tribunal;
    5. any judicial officer, court staff or associate dealing with any appeal or review arising from these proceedings; or
    6. the parties to these proceedings or any appeal or review arising from these proceedings.
  1. [22]
    It is the decision of the Tribunal that:
  1. The conduct of the respondent constitutes professional misconduct.
  1. The respondent is reprimanded.
  2. The respondent must pay a fine of $10,000.00 to the Health Ombudsman within 14 months from the date of this order.
  3. No order as to costs.

Footnotes

[1]Health Ombudsman v Heath; Medical Board of Australia v Heath [2024] QCAT 303 (first Heath judgment).

[2]  Email from the parties to the associate to the Deputy President dated 30 August 2024.

[3]Health Practitioner Regulation National Law (Queensland) (National Law) s 5 (definition of ‘professional misconduct’, limb (a)) (emphasis added).

[4]Health Ombudsman Act 2013 (Qld) (HO Act) s 107(3)(a).

[5]  HO Act s 107(c).

[6]Fittock v Legal Profession Conduct Commissioner (No 2) (2015) 124 SASR 300, [110].

[7]Medical Board of Australia v CQW (Review and Regulation) [2021] VCAT 346; Nursing and Midwifery Board of Australia v Fisher (Review and Regulation) [2018] VCAT 1340; Health Care Complaints Commission v Harvey [2017] NSWCATOD 175.

[8]  HO Act s 4; Medical Board of Australia v Dodds [2024] QCAT 68 (‘Dodds’), [22] referring to Craig v Medical Board of South Australia (2001) 79 SASR 545, 553–555.

[9]Dodds, [23] citing Medical Board of Australia v Griffiths (Review and Regulation) [2017] VCAT 822, [43].

[10]  Affidavit of Richard John Heath filed 6 November 2023 (respondent’s affidavit), [12]–[15].

[11]  [2015] QCAT 557.

[12]  [2020] QCAT 336.

[13]  [2021] WASAT 128.

[14]Peeke v Medical Board of Victoria [1994] VicSC 7.

Close

Editorial Notes

  • Published Case Name:

    Health Ombudsman v Heath

  • Shortened Case Name:

    Health Ombudsman v Heath

  • MNC:

    [2024] QCAT 531

  • Court:

    QCAT

  • Judge(s):

    Judicial Member Robertson

  • Date:

    20 Dec 2024

Appeal Status

Please note, appeal data is presently unavailable for this judgment. This judgment may have been the subject of an appeal.

Cases Cited

Case NameFull CitationFrequency
Craig v Medical Board of South Australia (2001) 79 SASR 545
2 citations
Health Ombudsman v Heath; Medical Board of Australia v Heath [2024] QCAT 303
2 citations
Medical Board of Australia v CQW [2021] VCAT 346
2 citations
Medical Board of Australia v Dodds [2024] QCAT 68
2 citations
Medical Board of Australia v Duggirala [2015] QCAT 557
2 citations
Medical Board of Australia v Griffiths [2017] VCAT 822
2 citations
Medical Board of Australia v House [2020] QCAT 336
2 citations
Medical Board of Australia v Pepulani [2021] WASAT 128
2 citations
Nursing and Midwifery Board of Australia v Fisher [2018] VCAT 1340
2 citations
Peeke v Medical Board of Victoria [1994] VicSC 7
2 citations

Cases Citing

Case NameFull CitationFrequency
Psychology Board of Australia v Howard [2025] QCAT 2352 citations
1

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